Title Guest Relations Executive
End Date 2016-04-15
Location Angul
Job Information

Job Description

To block rooms as per Guest Satisfaction and ensure all amenities are placed before his arrival.
Should know all long staying Guests, be aware of their preferences and take extra care of them.
To pay courtesy calls during Guests on local sight seeing areas and shopping facilities when required.
Should be able to advice Guests on local sight seeing areas and shopping facilities when required.
Should make reservation of table in restaurant of Guest choice.
To arrange airport transfer as well as day use cars with the travel desk.
To reconfirm airline tickets of guest as per request.
To receive, check in escort Guest to their rooms as per standard operating procedures.
Should be conversant with the different facilities provided in the rooms.
Should have complete knowledge about hotel facilities such as restaurants, ticketing, shopping areas, banqueting facilities etc.
Desired Candidates profile

Only Female Candidates
Minimum 2-3 years experience in 3/4 star hotel at the same level
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